Backyard Longarm and Quilting

ABOUT US

Backyard Longarm and Quilting is the product of third and fourth generation quilters.  Longarm quilters are not abundant in southern Minnesota so we decided to share our passion of quilting with others in this way.  Backyard uses a Gammill machine equipped with the Statler Stitcher.  This computer technology operates the longarm quilting machine, allowing us to stitch almost any design.  We can stitch any size quilt including a king-size quilt in an efficient time frame.

Candy, the owner, has been quilting as long as she can remember.  It started with helping her Grandma "tie" quilts on a large frame when very young.  Her Mother is an avid quilter and has passed on her knowledge and passion to Candy.  In addition to quilting Candy also enjoys wool applique, gardening, hiking, mountain climbing, camping and anything else that can be done out in the sun!

Brittany, the fourth generation quilter and Candy's daughter, helps out when needed.  Her love of math and numbers has come in handy quite often when piecing quilts together.  She recently received her Masters in Math and teaches at the local colleges.  

We also are proud to carry the full line of American Made Brand fabric.  75 gorgeous colors. 100% US grown premium upland cotton and only $6.99/yard.  Customers are welcome to stop by; please call 507-382-9446 to arrange a time.

 

CUSTOMER SERVICE

 Terms and Conditions (return to top)

RETURN POLICY:

Your satisfaction is extremely important to us, if for any reason you are not 100% satisfied with your purchase; contact Backyard Longarm and Quilting within 30 days from the invoice date for a refund or exchange. Shipping charges to and from shipping locations will not be refunded. Backyard Longarm and Quilting reserve the right to retain a 15% restocking fee on returned merchandise.  To ensure proper credit, please call 1-507-382-9446 prior to returning.

RETURN SHIPPING CHARGES: The customer is responsible for shipping charges on returned products unless the order was processed incorrectly by Backyard Longarm and Quilting.

RETURNED PRODUCT CONDITION: New and unused!

All returned products must be returned 100% complete, including all of its components, and original packing materials. Products returned in packaging other than original packaging, or with damaged or writing on the package will have a 25% restocking fee. PLEASE use a shipping label when returning a product and do not write on original packaging to avoid additional restocking fee.

 Privacy Policy (return to top)

About our PRIVACY POLICY

Backyard Longarm and Quilting.com is committed to keeping your personal information safe. All information gathered by Backyard Longarm and Quilting is used for the sole purpose of fulfilling your order. Your privacy is very important to us and will never be compromised in any way.

 Why this policy is in place

This policy is in place to ensure your privacy is protected and to assure that your personal information will never be sold, shared or distributed in any way. Personal information about you includes all information provided and collected while visiting or doing business in any way with Backyard Longarm and Quilting. Including but not limited to be personal identification such as your name, address, email address, or phone number, billing information or credit card information.

General Information

Backyard Longarm and Quilting collects personal information when you register with us or order our products. When you register at Backyardlongarmandquilting.com we ask for information such as your name, email address, ZIP code, and phone number. When you register with and sign in to website, you are not anonymous to us. Your information is available to Backyard Longarm and Quilting alone so that we may work with you to fulfill your order and answer your questions.

Backyardlongarmandquilting.com collects information about your transactions with us and automatically receives and records information from your computer and browser, including your IP address, software and hardware attributes, and the page you requested.

Backyardlongarmandquilting.com uses this collected information for the sole purpose of fulfilling your orders, to customize the advertising and content you see, to improve our offerings, services, and to contact you ensuring your experience with us meets your expectations.

 INFORMATION SHARING AND DISCLOSURE

 Backyardlongarmandquilting.com does not distribute, rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, except under the following circumstance: We feel it is necessary to provide shared information to investigate fraud, prevent fraud, or take action regarding illegal activities in regards to fraudulent situations and transaction, threats or potential to the physical safety of any person or any other situation as required by law.

 MAILING LISTS

You will NOT be spammed with an excessive amount of marketing emails when doing business with Backyard Longarm and Quilting. We understand our customers prefer to choose products and service versus have them spammed at them hourly, daily, and weekly with emails filling your mail box up with junk. You will not receive this spam nor will your email be given or sold to any person or company. You will, however; receive a periodic email (less than 6 per year) with site updates, exclusive offers or requests for feedback from prior purchases and interactions from Backyard.

Internal CONFIDENTIALITY AND SECURITY 

Access to your personal information at Backyard Longarm and Quilting is limited to only those employees who we believe need this information to do their job. Our employees understand and value our customer’s confidentiality and security.

SSL & SECURE SHOPPING 

When you place an order through our website, all of the information is transmitted via SSL (Secure Sockets Layer) through CRE SECURE which follows the PCI DSS (Payment Card Industry Data Security Standard) ensuring your personal information and credit card transactions are secure.

 CHANGES TO THIS PRIVACY POLICY

Backyard Longarm and Quilting may update this policy from time to time as regulations or procedures change. We will notify you about significant changes in the way which we treat your personal information by placing a temporary message on our home page or by sending a notice to the email address you have provided when registering with BLQ.

 QUESTIONS AND SUGGESTIONS

If you have questions, comments or suggestions, please contact us through our Contact us page, or you can call us at 507-382-9446.

Shipping Policy (return to top)

SHIPPING in the continental USA:

We ship via Federal Express, UPS, United States Postal Service USPS STANDARD Ground or Air or a third party freight carrier for large or heavy special order truck shipments. Normal ground and air shipments can be from 5 to 10 business days. Large or heavy special order and truck shipments can take 2 to 6 weeks for delivery. Please note: Sundays and Holidays are not considered business days. For additional shipping and handling fees, we will ship your item via next day, second day or third day shipping. If you wish to have your order expedited, please call 507-382-9446 so we can review the additional shipping and handling charges with you.